FAQ
Your Journey to Independence Starts Here.
What is a registered NDIS provider and why does it matter?
As a registered NDIS provider in Melbourne, we have undergone a rigorous assessment by the NDIS Quality and Safeguards Commission. This means we meet strict quality and safety standards, ensuring you receive high-quality support. We are regularly audited to maintain these standards, giving you peace of mind that we operate with integrity and transparency.
What services do you offer and can they be tailored to my needs?
We offer a wide range of NDIS services, including e.g, personal care, community participation, domestic assistance, support coordination, allied health. Our approach is always person-centred. We work collaboratively with you, your family, and your support coordinator to create a customised plan that directly aligns with your NDIS goals.
How do you ensure my support workers are safe and qualified?
The safety and well-being of our participants is our highest priority. All our support workers have a valid NDIS Worker Screening Check, a National Police Check, and a Working with Children Check (where applicable). We also ensure our team has ongoing training to provide compassionate and professional care.
How does your pricing work, and are there any extra fees?
Our services are priced in line with the latest NDIS Price Guide. We are committed to transparency and will always provide a clear service agreement that outlines all costs upfront. There are no hidden fees, and we can work with all types of NDIS plan management, including NDIA-managed, plan-managed, and self-managed.
How do I get started with your services?
Getting started is easy. You can e.g, call us, fill out our online form, send. We will then schedule a no-obligation chat to understand your needs and goals. We can help you with the necessary paperwork and create a service agreement that you are comfortable with before we begin providing support.
Do you want to avail our services?
Fill the form in contact us page— we're here to help!
